Frequently asked questions - Installation and usage

Click one of the questions to check the details:

How to install .net framework?

If you have not yet to install. net framework on your computer, our setup process will inform you to install. net framework first. You can obtain. net framework 2.0 or above at:

.Net Framework 3.0-x64
.Net Framework 3.0-x86

After you have installed .net framework , double click the Setup icon to install HDR Photo Pro or HDR Darkroom.

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How to install HDR Darkroom?

1. Double click the setup icon:

2. Click "Next"to continue:

3. Agree the License Agreement:

4. Choose the Destination Folder and click "Install":

5. Installing...

6. Click "Finish" to finish the installation:

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How to activate HDR Darkroom?

1. Double click the setup icon:

2. Choose "Activate" and click "Next":

3. Input the license, name and email and click "Next":

4. Registration successful:

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How to install HDR Photo Pro?

1. Double click the icon of HDR Photo Pro setup package.

2. Click "Next":

3. Agree the License Agreement

4. Choose the "Destination Folder" and click "Install"

5. Installing...

6. Click "Finish" to finish the installation:

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How to activate HDR Photo Pro?

1. Double click the HDR Photo Pro icon:

2. Choose "New User Activation" and click "Next":

3. Input the license, name and email and click "Next":

4. Registration successful:

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How to upgrade from HDR Darkroom Standard Version?

1. Choose "Upgrade from HDR Darkroom Standard" and click "Next":

2. Input the "Upgrade License Code" and "HDR Darkroom Standard License Code" then click "Next":

3. Registration successful:

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What are the system requirements?

Windows
- 32-bit Windows XP SP2 and above, 32-bit Windows Vista SP1 and above, 32-bit Window 7
- 64-bit Windows XP SP2 and above, 64-bit Windows Vista SP1 and above, 64-bit Window 7
- 1GB main memory minimal, 2GB or above preferred
- 2.0 GHz CPU minimal, Dual-Core CPU preferred
- Screen resolution: 1024x768 or higher resolution display
- 1000 MB hard drive space
Mac OS
- Mac OS X v10.5 and above
- 1GB main memory minimal, 2GB or above preferred
- Intel processor, Intel Core 2 Duo 2.4GHz processor preferred
- Screen resolution: 1024x768 or higher resolution display
- 1000 MB hard drive space

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What photo formats does HDR Photo Pro or HDR Darkroom support?

Source image formats:

JPEG (*.JPG; *.JPEG; *.JPE), TIFF (*.TIF; *.TIFF, both 8-bit per channel and 16-bit per channel), PNG (*.PNG), Bitmap (*.BMP), Canon Raw (*.CRW; *.CR2), Nikon Raw (*.NEF), Sony-Minolta Raw (*.ARW; *.MRW; *.SRF), Pentax Raw (*.PEF), Olympas Raw (*.ORF), Adobe DNG (*.DNG), Radiance RGBE Files(*.HDR), OpenEXR Files(*.EXR), Panasonic Files (*.RW2), Fuji Files (*.RAF), CompuServ Gif (*.GIF)

Output image format:

JPEG (*.JPG; *.JPEG; *.JPE), TIFF (*.TIF; *.TIFF, both 8-bit per channel and 16-bit per channel), PNG (*.PNG), Bitmap (*.BMP) Radiance RGBE Files(*.HDR), HDR Files (*.hdr), EXR Files (*.exr)

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